:root{--ink:#08111f;--navy:#0b1930;--gold:#e7bd59;--muted:#667085;--line:#e6eaf0;--bg:#f6f8fb;--white:#fff;--danger:#b42318;--success:#067647}
*{box-sizing:border-box}body{margin:0;font-family:Inter,Arial,sans-serif;color:var(--ink);background:var(--bg)}a{text-decoration:none;color:inherit}.topbar{background:#071426;color:white}.shell{width:min(1180px,calc(100% - 32px));margin:auto}.topbar .shell{height:78px;display:flex;align-items:center;justify-content:space-between;gap:22px}.logo{height:44px}.topnav{display:flex;align-items:center;gap:18px}.topnav a{font-size:14px;color:#d9e1ec}.topnav .active,.btn{background:var(--gold);color:#101828;padding:12px 18px;border-radius:10px;font-weight:800;border:0;cursor:pointer}.hero-support{padding:58px 0 38px;background:radial-gradient(circle at 85% 20%,#20365a 0,#0a1930 40%,#071426 72%);color:white}.hero-support h1{font-size:clamp(34px,5vw,62px);margin:0 0 10px}.hero-support p{max-width:720px;color:#cbd5e1;font-size:18px;line-height:1.65}.content{padding:38px 0 70px}.grid-2{display:grid;grid-template-columns:1.2fr .8fr;gap:24px}.card{background:white;border:1px solid var(--line);border-radius:18px;padding:26px;box-shadow:0 12px 40px rgba(16,24,40,.06)}.card h2,.card h3{margin-top:0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.wide{grid-column:1/-1}label span{display:block;font-size:13px;font-weight:750;margin-bottom:7px}input,select,textarea{width:100%;padding:13px 14px;border:1px solid #d0d5dd;border-radius:10px;font:inherit;background:white}textarea{min-height:130px;resize:vertical}input:focus,select:focus,textarea:focus{outline:3px solid rgba(231,189,89,.25);border-color:#c79a2f}.message{padding:13px 15px;border-radius:10px;margin:0 0 18px}.error{background:#fef3f2;color:var(--danger);border:1px solid #fecdca}.success{background:#ecfdf3;color:var(--success);border:1px solid #abefc6}.ticket-no{font-size:30px;font-weight:900;color:#b27a09;letter-spacing:1px}.hint{color:var(--muted);font-size:13px;line-height:1.6}.module-list{display:grid;gap:10px}.module-list span{padding:12px;border:1px solid var(--line);border-radius:10px;background:#fafafa}.status-pill{display:inline-flex;padding:6px 10px;border-radius:99px;background:#eef2f6;font-size:12px;font-weight:800}.ticket-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.meta{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:20px 0}.meta div{padding:13px;background:#f8fafc;border-radius:10px}.meta small{display:block;color:var(--muted);margin-bottom:4px}.thread{display:grid;gap:14px}.reply{border:1px solid var(--line);border-radius:12px;padding:16px}.reply.support{border-left:4px solid var(--gold)}.reply.customer{border-left:4px solid #5b8def}.reply-head{display:flex;justify-content:space-between;color:var(--muted);font-size:12px;margin-bottom:8px}.admin-layout{display:grid;grid-template-columns:220px 1fr;min-height:100vh}.sidebar{background:#071426;color:white;padding:26px 18px}.sidebar img{width:160px;margin-bottom:30px}.sidebar a{display:block;padding:12px;border-radius:9px;color:#d8e1ec;margin-bottom:5px}.sidebar a:hover{background:#132642}.admin-main{padding:28px}.toolbar{display:flex;gap:10px;align-items:end;flex-wrap:wrap;margin-bottom:18px}.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse;background:white}.data-table th,.data-table td{padding:12px;border-bottom:1px solid var(--line);text-align:left;font-size:13px}.data-table th{background:#f8fafc}.data-table a{font-weight:800;color:#9b6500}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}.stat{background:white;padding:18px;border:1px solid var(--line);border-radius:14px}.stat strong{font-size:28px;display:block}.login-shell{min-height:100vh;display:grid;place-items:center;padding:20px;background:#071426}.login-card{width:min(430px,100%);background:white;padding:32px;border-radius:18px}.login-card img{display:block;width:190px;margin:0 auto 24px}.footer{padding:25px 0;background:#071426;color:#aebbd0;text-align:center}
@media(max-width:800px){.grid-2,.form-grid,.admin-layout{grid-template-columns:1fr}.wide{grid-column:auto}.meta,.stats{grid-template-columns:1fr 1fr}.sidebar{display:none}.topnav a:not(.btn){display:none}.ticket-head{display:block}}

/* Compact no-scroll ticket page */
.compact-topbar{height:68px;background:#071426;color:#fff}.compact-topbar .shell{height:68px;display:flex;align-items:center;gap:18px}.compact-topbar .logo{height:40px}.support-title{display:flex;flex-direction:column;line-height:1.2}.support-title span{font-size:12px;color:#aebbd0;margin-top:3px}.compact-topbar .topnav{margin-left:auto}.raise-page{height:100vh;overflow:hidden;background:linear-gradient(135deg,#f8fafc,#eef3f9)}.raise-main{height:calc(100vh - 68px);padding:15px 0}.raise-shell{height:100%;display:flex;flex-direction:column}.raise-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px}.raise-heading h1{font-size:28px;margin:2px 0 2px}.raise-heading p{font-size:13px;color:var(--muted);margin:0}.eyebrow{font-size:10px;font-weight:900;letter-spacing:1.5px;color:#a36c00}.notify-btn{border:1px solid #d4a72c;background:#fff8e3;padding:9px 12px;border-radius:9px;font-weight:750;cursor:pointer}.ticket-form-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 18px;box-shadow:0 12px 32px rgba(16,24,40,.07)}.compact-form-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px 14px}.compact-form-grid label span{margin-bottom:4px}.compact-form-grid input,.compact-form-grid select{padding:9px 11px;border-radius:8px;font-size:13px}.compact-form-grid textarea{padding:9px 11px;border-radius:8px;font-size:13px;min-height:78px;max-height:90px}.span-2{grid-column:span 2}.span-3{grid-column:1/-1}.compact-form-grid input[type=file]{padding:7px;font-size:12px}.form-actions{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-top:11px}.privacy-note{font-size:11px;color:var(--muted)}.submit-ticket{min-width:210px;padding:11px 18px}.module-strip{margin-top:9px;text-align:center;font-size:11px;color:#526077}.raise-page .message{margin:0 0 8px;padding:9px 12px;font-size:13px}.raise-page small{font-weight:400;color:var(--muted)}
@media(max-height:700px) and (min-width:801px){.raise-main{padding:8px 0}.raise-heading{margin-bottom:6px}.raise-heading h1{font-size:23px}.ticket-form-card{padding:11px 15px}.compact-form-grid{gap:7px 12px}.compact-form-grid textarea{min-height:58px;max-height:64px}.module-strip{margin-top:5px}}
@media(max-width:800px){.raise-page{height:auto;overflow:auto}.raise-main{height:auto}.compact-topbar{height:auto}.compact-topbar .shell{height:68px}.support-title{display:none}.compact-form-grid{grid-template-columns:1fr}.span-2,.span-3{grid-column:auto}.raise-heading{align-items:flex-start;gap:10px}.notify-btn{font-size:11px}.form-actions{align-items:stretch;flex-direction:column}.submit-ticket{width:100%}.module-strip{padding-bottom:20px}}

.admin-welcome{display:flex;align-items:center;justify-content:space-between;gap:20px}.admin-welcome p{margin:0 0 14px}
.profile-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:0 0 10px;margin-bottom:10px;border-bottom:1px solid var(--line)}
.profile-toolbar>div:first-child{display:flex;flex-direction:column;gap:2px}.profile-toolbar strong{font-size:13px}.profile-toolbar span{font-size:11px;color:var(--muted)}
.profile-actions{display:flex;align-items:center;gap:12px}.remember-option{display:flex;align-items:center;gap:6px;font-size:11px;font-weight:700;white-space:nowrap}.remember-option input{width:auto;margin:0}.text-btn{border:0;background:transparent;color:#8a5b00;font-weight:750;font-size:11px;cursor:pointer;padding:3px}
@media(max-height:760px) and (min-width:801px){.profile-toolbar{padding-bottom:6px;margin-bottom:7px}.ticket-form-card{padding-top:12px}.compact-form-grid{gap:7px 12px}}
@media(max-width:800px){.profile-toolbar{align-items:flex-start;flex-direction:column}.profile-actions{width:100%;justify-content:space-between}}

/* Client support panel */
.client-login-card{max-width:520px;margin:35px auto;padding:34px}.client-login-card h1{margin:7px 0 8px;font-size:32px}.client-login-card label{display:block;margin-top:16px}.client-login-btn{width:100%;margin-top:20px}.panel-help{text-align:center;margin:18px 0 0}.panel-help a{color:#8a5b00}.client-panel-head{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:22px}.client-panel-head h1{margin:5px 0;font-size:34px}.client-panel-head p{margin:0;color:var(--muted)}.client-head-actions{display:flex;gap:10px;align-items:center}.client-stats .stat span{font-size:13px;color:var(--muted)}.client-search{min-width:300px}.table-sub{display:block;color:var(--muted);margin-top:5px;font-size:11px}.view-link{display:inline-block;background:#fff8e3;border:1px solid #e7bd59;padding:7px 10px;border-radius:8px}.priority-pill{display:inline-flex;padding:5px 9px;border-radius:99px;font-size:11px;font-weight:800;background:#f2f4f7}.priority-critical{background:#fee4e2;color:#b42318}.priority-high{background:#fff1e7;color:#b54708}.priority-medium{background:#fff8df;color:#8a5b00}.priority-low{background:#ecfdf3;color:#067647}.empty-state{text-align:center;padding:38px;color:var(--muted)}
@media(max-width:800px){.client-panel-head{align-items:flex-start;flex-direction:column}.client-head-actions{width:100%;flex-wrap:wrap}.client-search{min-width:0;width:100%}.client-stats{grid-template-columns:1fr 1fr}}

/* V7: one-time client profile and issue-only ticket form */
.client-onboarding-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px 14px;margin:18px 0 4px}.client-onboarding-grid label{margin:0}.saved-client-strip{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:0 0 10px;margin-bottom:10px;border-bottom:1px solid var(--line)}.saved-client-strip>div{display:flex;flex-direction:column;gap:2px}.saved-client-strip strong{font-size:14px}.saved-client-strip span{font-size:11px;color:var(--muted)}.saved-client-strip a{font-size:12px;font-weight:750;color:#9a6800}.issue-only-grid textarea{min-height:105px;max-height:120px}@media(max-width:800px){.client-onboarding-grid{grid-template-columns:1fr}.saved-client-strip{align-items:flex-start}}

/* V30 ticket date filters */
.toolbar label{min-width:145px}.toolbar .ticket-search,.toolbar .client-search{min-width:260px;flex:1}.filter-clear-btn{padding:12px 16px;border:1px solid #cfd6df;background:#fff;color:#344054;border-radius:10px;font-weight:800;cursor:pointer}.filter-clear-btn:hover{background:#f8fafc}.toolbar input[type=date]{min-width:150px}
@media(max-width:760px){.toolbar{align-items:stretch}.toolbar label,.toolbar .ticket-search,.toolbar .client-search,.toolbar .btn,.toolbar .filter-clear-btn{width:100%;min-width:0}.toolbar .btn,.toolbar .filter-clear-btn{min-height:44px}}